031 942 0111 | sales@yourcommunications.co.za

PayGate Terms & Conditions

  1. Detailed description of goods and/or services

Your Communications JHB Pty Ltd is a business in the ICT industry that provides a wide range of telecommunications solutions, including internet services, VoIP systems, network infrastructure setup, IT consulting, print and print management software.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 business days and delivery confirmed by way of an email notification along with a unique tracking number. Delivery will be conducted through reputable courier services, and associated costs will be communicated to the customer prior to finalizing the order.

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

  1. Export restriction (Optional)

The offering on this website is available to South African clients only.

  1. Return and Refunds policy

The provision of goods and services by Your Communications JHB Pty Ltd is subject to availability. In cases of unavailability, Your Communications JHB Pty Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. For damaged goods, customers are requested to notify us within 48 hours of receipt for prompt assistance. Our products are backed by manufacturer warranties, details of which are available upon request.

  1. Customer Privacy policy

Your Communications JHB Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

  1. Payment options accepted

Payment may be made via Visa and MasterCard.

  1. Card acquiring and security

Card transactions will be acquired for Your Communications JHB Pty Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by Your Communications JHB Pty Ltd separately from card details which are entered by the client on PayGate’s secure site.

For more detail on PayGate refer to www.paygate.co.za.

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

Your Communications JHB Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and Your Communications JHB Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 22 Webb Street, Nothmead, Benoni, 1501.

  1. Variation

Your Communications JHB Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by Your Communications JHB Pty Ltd based in South Africa with registration number 2022/297416/07 and Directors: Wesley Kendal Wells and Ettienne Kruger.

  1. Your Communications JHB Pty Ltd contact details

Company Physical Address: 22 Webb Street, Northmead, Benoni, 1501.

Email: jhbinfo@yourcommunications.co.za Telephone: 010 979 0111